Contact us at:
Culver City

Frequently Asked Questions

Q. What days are you open?

A. We are open Fridays 12 – 6 pm, Saturdays & Sundays 10 am – 6 pm. We offer online purchases with curbside pickup Wednesday – Sunday. 

Q. I don’t know my microchip number or how to register/update my account.

A. For questions about your microchip account and how to register visit,

If you adopted a pet from us and need the microchip number, please email

If you found an animal and want to see if it has a microchip, visit any local veterinarian or pet store to be scanned for a chip. If the animal does have a chip you can see if the microchip is registered at

Q. Are you currently microchipping pets?

A. At the moment, we are not offering Microchip Mondays or microchipping pets but hope to resume the service soon! 

Q. Do you offer veterinary services?

A. We do not offer veterinary services to the public. 

Q. Do you still offer dental clinics?

A. No, you can see where Smile Specialist brings their van by calling 1-800-718-8597. 

Q. How can I see which animals are available for adoption? Who can I contact?

A. Due to high demand, we cannot take phone calls about available animals, please check the website under adoptable pets to see who is available or email with any adoption questions. 

Q.Do you accept donations? 

A. We are not accepting donations at this time but recommend taking the items to your local city or county animal shelter as they are need of supplies. 

Q. I have a question, how can I get in touch with someone?

A. For non-urgent needs, email or visit our contact us page. 

Q. Found an animal?

A. Always check for a microchip and see if it is registered to someone so the pet can be reunited with the owner. 

If the animal does not have a microchip, here is a list of the local LA Shelters.

East Valley
14409 Vanowen St
Van Nuys, CA 91405

957 N. Gaffey Street
San Pedro, CA 90731


North Central
3201 Lacy Street
Los Angeles, CA 90031

South Los Angeles
1850 W 60th St
Los Angeles, CA 90047

West Los Angeles
11361 West Pico Blvd
Los Angeles, CA 90064

West Valley
20655 Plummer Street
Chatsworth, CA 91311